Shipping & Returns
We now ship anywhere in Canada!
Your shipping rate will be calculated at checkout. We offer a flat rate of $10 for orders over $50.
SHIPPING TIMES
All of our orders are shipped each Monday out of Uxbridge via Canada Post's Expedited or Xpresspost Parcel service. If your order is urgent, send an email to hello@foggyriverfarm.com after your placing your order, and we will do our best to send it sooner!
FREE Pick-Up in Uxbridge, Ontario at The Bridge Social
At checkout, you can select the button "Pickup in Store" for FREE Local Pick-Up at The Bridge Social coffee shop in Downtown Uxbridge. We will send you an email when your order is ready for pick-up. Order are typically ready in 3-4 business days.
$5 Local Delivery: Uxbridge & Sunderland
At checkout, you can select local delivery for a $5 cost, and we will hand deliver your order to your porch! You must live within Uxbridge or Sunderland. If you have specific delivery instructions about where to leave your order, please email us at hello@foggyriverfarm.com
What if I live in another country?
A big part of our mission is to connect people to the plants that grow in the area in which they live. That is why we are dedicated to serving out local communities with our products. We encourage you to look for a herbal supplier based in the country that you live, not only to connect with local plants, but to support your local economy!
RETURNS
We are happy to provide a full refund for any unused products returned within 30 days of receipt of the product. The customer is responsible for all return shipping costs. After 30 days, all sales are final. Due to the nature of the product, we are unable to accept returns of used products.
If the product is defective or arrives damaged, send us an email and include pictures within 10 days of receiving the product to allow us to assess for a full refund.
Products purchased from our stockists are subject to the return policies of that stockist. We do not accept any returns of products purchased from our stockists.
We are here to help! Send us an email at hello@foggyriverfarm.com